USE CASESPAYMENTS OPERATIONS

Scheme fee review

Reconcile card scheme invoices against published fee rules and separate charges to accept, query or investigate.

ILLUSTRATIVE DECISION

Which charges can be confirmed, and which need action?

A payments business is reviewing six months of scheme billing. The invoices contain nearly 1,900 fee lines across currencies and fee types. The reviewer needs a cited answer for every exception before deciding what to accept, query or pursue.

SCOPE
Six monthly invoice populations
METHOD
Rule-based line reconciliation
EVIDENCE
Invoices, schedules and fee definitions

The review question

Card scheme invoices can contain thousands of lines across currencies, markets and fee types. The commercial question is simple: which charges agree with a published rule, and which require action?

A total agreeing to the ledger does not answer that question. Each charged line must be classified, matched to the rule in force and tested against the conditions that make the rule applicable.

POPULATIONNearly 1,900 fee lines across six months
DECISIONAccept, query or investigate each exception

Why this is difficult

Invoice labels rarely match the rulebook cleanly. The same fee may depend on card role, transaction type, geography, currency, effective date and processing stage. A schedule can name a fee without stating a rate.

That distinction matters. A charge with no rule available to confirm it is not automatically an overcharge. It is an item to query with the invoice line, schedule and gap attached.

Missing support is a reason to investigate, not permission to overstate the finding.

What Dendroh does

Dendroh reads the invoices and published schedules through a shared scheme-fee model. It classifies each charge, selects the rule that could govern it and runs the reconciliation line by line.

LAYER 01Who pays whom

Issuer, acquirer, merchant, cardholder and scheme roles.

LAYER 02What kind of fee

Interchange, assessment, processing, cross-border or margin.

LAYER 03When the rule applies

Product, geography, currency, amount, date and processing conditions.

The result remains tied to the invoice line and the schedule used. Currency populations remain separate, and a fee is only marked as matched when the evidence supports the rule.

What the review finds

In the scenario, most lines reconcile. Eleven recurring line types, worth about $75,000 over six months, appear on invoices without a published rule available to confirm them.

MATCHED

Published rule found

The fee class, conditions and effective period agree.

Accept
QUERY

No published rule found

The charge recurs, but the available schedule does not support it.

About $75k
OPEN

Rate cannot be tested

The schedule names the fee but supplies no rate for comparison.

Evidence gap

What happens next

The finance team receives a prioritised exception record rather than an undifferentiated variance report. Matched charges can be accepted. Unsupported line types can be queried with the relevant evidence already assembled.

REVIEW OUTCOMEAction follows the strength of the evidence
Accept matched charges
Query unsupported line types
Recover after confirmation
Seek missing schedule evidence
RECONCILIATIONLine-level result linked to the rule used
EXCEPTIONSRecurring charges grouped by action
QUESTIONSEvidence pack for the scheme or processor
RECORDScope, sources, gaps and decision retained

Authority and accountability

Dendroh performs the reconciliation and prepares the exception record. An authorised finance or payments reviewer decides which charges to accept, query or pursue.

A missing published rule does not establish contractual recovery. That conclusion depends on the relevant agreement, further evidence and the people authorised to act.

A desk with a notebook and laptop beside a window over a working harbour at sunset

What work could Dendroh take off your hands?

From supplier assessments to voyage evaluations and financial reviews, show us a process that requires research, analysis and judgement. We’ll show you how Dendroh could help.

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© 2026 Dendroh

Examples on this site are illustrative.

© 2026 Dendroh

Examples on this site are illustrative.

© 2026 Dendroh

Examples on this site are illustrative.